Privacy policy

1. SCOPE AND CONSENT

At GlowFace, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. By using our services, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

  • Order Information: When you initiate or complete a purchase, we collect specific details necessary for fulfillment, including your full name, billing address, shipping address, payment information (processed via secure encrypted gateways), email address, and phone number.
  • Device & Analytical Information: We automatically collect data regarding your device, including browser type, IP address, time zone, and interaction with our Site (pages viewed, products clicked). This helps us optimize the shopping experience.

3. DATA PROCESSING AND THIRD-PARTY DISCLOSURE

As a global provider, we utilize trusted third-party service providers to ensure your order reaches you efficiently:

  • Fulfillment Partners: We share necessary shipping details (Name, Address, Phone) with our international logistics and supply partners solely to facilitate the delivery of your purchase.
  • Payment Security: All payments are processed through PCI-DSS compliant service providers. We do not store your full credit card numbers on our local servers.
  • Compliance with Law: We may disclose information if required by legal authorities or to protect our legal rights, safety, and property.

4. ADVANCED DATA SECURITY

We implement industry-standard security measures to safeguard your data:

  • Encryption: Our Site uses Secure Sockets Layer (SSL) technology to encrypt your personal data during transmission.
  • Access Control: Access to your personal information is strictly limited to employees and partners who require it to perform their specific duties (e.g., customer support or shipping).

5. YOUR DATA RIGHTS

Regardless of your location, we provide you with the right to:

  • Request a copy of the personal data we hold about you.
  • Request the correction of inaccurate information.
  • Request the deletion of your data (subject to legal record-keeping requirements). To exercise these rights, please contact our Data Compliance Officer at the email provided below.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to remember your cart items, recognize you on return visits, and analyze our traffic. You may opt to disable cookies in your browser settings, though this may limit certain functionalities of the Site.

7. RETENTION OF DATA

We retain your Order Information for our records for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. UPDATES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon their posting on the Site.

9. CONTACT US

For any privacy-related inquiries or to exercise your data rights, please contact our professional support team at:

Email: glowfacepro@gmail.com

Business Operations: GlowFace

Jurisdiction: Israel